Privacy Policy

Effective Date: 23 November 2024

1. Introduction

At Madya Swa Nyuku Pest Control, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website or services, you agree to the collection and use of information as outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, physical address.
• Service-Related Information: Details about the pest control services you request and service history.
• Payment Information: Billing address, payment methods (credit/debit card details, bank account numbers).
• Usage Data: Information about your use of our website, including IP address, browser type, and usage statistics.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our pest control services.
• Process payments and provide billing support.
• Communicate with you regarding service updates, promotions, and customer support.
• Comply with legal obligations, including consumer protection laws.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information, including encryption, firewalls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookies in your browser settings, but disabling them may affect your ability to use certain features of our site.

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties who assist in the provision of services such as:

• Payment processors.
• Service providers (e.g., pest control technicians, suppliers).

7. Your Rights

You have the right to access, correct, or delete your personal data, and you may opt out of marketing communications. To exercise these rights, please contact us at the information provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and the date of the last update will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@madyaswanyukubs.com

CEO and Founder: Mkhuva Michael Mabunda